Help
Viewing Information for Various File Formats
This
website includes some content that is available in non-HTML format. They might not be visible properly if your
browser does not have the required plug-ins.
For example, Acrobat Reader software is required to view Adobe Acrobat PDF files. If you do not have this software installed on your computer, you can download it for free. The following table lists some plug-ins that you will require.
Document Type |
Download |
---|---|
PDF content |
|
Word files |
If You have already installed MS Word [Version 2003, 2007 or 2010] or OpenOffice then you can
directly view Word files or you can download from below links. |
Excel files |
If You have already installed MS Excel [Version 2003, 2007 or 2010] or OpenOffice then you can
directly view Excel files or you can download from below links. |
PowerPoint presentations |
If You have already installed MS PowerPoint [Version 2003, 2007 or 2010] or OpenOffice then you can
directly view PowerPoint files or you can download from below links. |
Flash content |
|
Audio/Video Files |
Screen Reader Access
The
Ministry of Health & Family Welfare., Govt. of India website complies with World Wide Web Consortium (W3C)
Web Content Accessibility Guidelines (WCAG) 2.0 level AA. This will enable people with visual impairments access
the website using assistive technologies, such as screen readers. The information of the website is accessible
with different screen readers, such as JAWS.
Using
the Search Facility
The
Search facility is located at the top right hand corner of all the pages. The Basic Search enables you to search
for a website using word OR phrase in site Title OR URL.
What
is RSS Feed and how to use it?
RSS
(Rich Site Summary) is a format for delivering regularly changing web content. Many news-related sites, weblogs
and other online publishers syndicate their content as an RSS Feed to whoever wants it.
RSS
solves a problem for people who regularly use the web. It allows you to easily stay informed by retrieving the
latest content from the sites you are interested in. You save time by not needing to visit each site
individually. You ensure your privacy, by not needing to join each site's email newsletter.
Feed
Reader or News Aggregator software allow you to grab the RSS feeds from various sites and display them for you
to read and use.
A
variety of RSS Readers are available for different platforms. Some popular feed readers include Amphetadesk (Windows, Linux, Mac), FeedReader (Windows), and NewsGator (Windows - integrates with Outlook).
There are also a number of web-based feed readers available. My
Yahoo , Bloglines , and Google Reader are popular web-based feed
readers.
Once
you have your Feed Reader, it is a matter of finding sites that syndicate content and adding their RSS feed to
the list of feeds your Feed Reader checks. Many sites display a small icon with the acronyms RSS, XML, or RDF to
let you know a feed is available.
Once
you pick an RSS feed reader, it is time to subscribe to RSS feeds.
How to Subscribe RSS Feed?
Follow
the instructions of your RSS feed reader. Each RSS feed reader is a little different.
On a website or blog with a feed, find the RSS icon or button, left click, and see if the RSS Feed has information to help subscribe.
On a website or blog with a feed, find the RSS icon or button, right click, copy link location, and paste the URL into your RSS feed reader.
On a website or blog with a feed, find the button for your particular RSS Feed Reader, click and follow instructions.
Sitemap
You
can visit Sitemap page to get an overall view of
the contents of this site. You can also navigate around the site by clicking on the Sitemap link.
Feedback/Suggestion
You
can use the Feedback form to
submit your comments, feedback, suggestions and ideas for improvements to Ministry of Health & Family
Welfare.
Do
you need further help?
If you need further help, please Contact us.
Objectives:
The helpline will consist of a team of well-trained agents (Graduate and above) working on inbound and outbound processes, supervised by a Team lead. These agents will be continuously updated with crucial information required to full fill objectives of helpline.
Helpline provides a cloud-based Ticketing system with the features like- generate and resolve tickets, track complete life cycle of the ticket, Real time monitoring & tracking of the ticket, SMS notification to Caller on the ticket status, sharing of Geo location of the vaccination centers. It will also have customized reports with the real time dashboard and Data analytics to understand the pattern. An advanced auto dialer system will be implemented to auto-assign incoming calls to available agents. Helpline also has Quality control mechanism to ensure call quality and appropriate information sharing.
All queries on Rabies prevention and control will be handled by a 16*7 dedicated Rabies helpline, with a dedicated number (15400).
Same helpline also handles queries on snakebite.
Presently this helpline will serve five states: Andhra Pradesh, Madhya Pradesh, Assam, Puducherry, and Delhi.