Guidelines
Technical Document
List of Anti Rabies clinic
| Title | Date | View/Download |
|---|---|---|
| List of model anti rabies clinic | 01 September 2023 |
View
(88.95KB)
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List of Laboratories
Surveillance Formats
| Title | Date | View/Download |
|---|---|---|
| Case definition for Rabies | 01 September 2023 |
View
(388.96KB)
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Reporting Formats NRCP
| Title | Date | View/Download |
|---|---|---|
| State Monthly Report (NRCP-M02) | 11 June 2024 |
View
(235.31KB)
|
| Laboratory Confirmed Human Rabies Case (L Form) | 11 June 2024 |
View
(53.98KB)
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| Investigation Form For Suspected Human Rabies Case | 11 June 2024 |
View
(304.46KB)
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| Line List of Suspected/ Probable/ Confirmed Rabies Cases/ Deaths (P Form) | 11 June 2024 |
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(69.92KB)
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| District Level report | 21 September 2023 |
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(20.47KB)
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| Animal Bite Register | 01 September 2023 |
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(17.50KB)
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Important Committees
| Title | Date | View/Download |
|---|---|---|
| OM National Technical Advisory Committee- Rabies | 07 September 2023 |
View
(729.83KB)
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| State level Joint Steering Committee on Rabies | 06 September 2023 |
View
(43.14KB)
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| National Joint Steering Committee of NAPRE | 06 September 2023 |
View
(43.20KB)
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| District joint steering committee on Rabies | 01 September 2023 |
View
(42.18KB)
|
Communication’s/Letter’s/MoM’s
| Title | Date | View/Download |
|---|---|---|
| Minutes of Expert Group Meeting to review rabies guidelines | 02 February 2024 |
View
(542.39KB)
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| Case definition for Rabies | 02 February 2024 |
View
(388.96KB)
|
| Guidance note for addressing Anti- Rabies vaccine & Anti Rabies serum shortage | 02 February 2024 |
View
(78.42KB)
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| Report of observation of ‘World Rabies Day’ on 27 th September 2019 | 02 February 2024 |
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(5.90MB)
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| DO from AS&MD to the States | 02 February 2024 |
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(1.58MB)
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Objectives:
The helpline will consist of a team of well-trained agents (Graduate and above) working on inbound and outbound processes, supervised by a Team lead. These agents will be continuously updated with crucial information required to full fill objectives of helpline.
Helpline provides a cloud-based Ticketing system with the features like- generate and resolve tickets, track complete life cycle of the ticket, Real time monitoring & tracking of the ticket, SMS notification to Caller on the ticket status, sharing of Geo location of the vaccination centers. It will also have customized reports with the real time dashboard and Data analytics to understand the pattern. An advanced auto dialer system will be implemented to auto-assign incoming calls to available agents. Helpline also has Quality control mechanism to ensure call quality and appropriate information sharing.
All queries on Rabies prevention and control will be handled by a 16*7 dedicated Rabies helpline, with a dedicated number (15400).
Same helpline also handles queries on snakebite.
Presently this helpline will serve five states: Andhra Pradesh, Madhya Pradesh, Assam, Puducherry, and Delhi.